Frequently Asked Questions
QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 55 feet of cleared space (fairly flat).
QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!
QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.
QUESTION: What about bad weather?
ANSWER: We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.
QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!
QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 20 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!
QUESTION: Do I request certain games?
ANSWER: No need. Our Mobile Game Theaters arrive with a full game library at every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful.
QUESTION: Do I have to pay for the party in advance?
ANSWER: Game Theater reservations go quickly. In order to reserve your date, once confirmed, most of our operators require payment immediately (some offer deposit up front.) For non-profit/civic entities who must pay in a different manner (purchase order, etc.) please contact your owner/operator to discuss your situation.